Last Updated: January, 2010
What Information Do We Collect About Our Customers?
The information we learn from customers helps us enhance and personalize the Hakuna Matata Tents website and the services we offer. We gather the following types of information.
Information You Give Us or Affiliates: We receive and store any information you enter on our Web site or give in any other way (e.g., by telephone), whether directly to SansBug.com or to affiliates or co-branded companies selling through our website. This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us or our affiliates. As a result, you may be supplying us with such information as your name, address, and phone numbers; credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and possible referrals and other people.
Automatic Information: We automatically receive and store certain types of information whenever you interact with us. For example, as most websites do, we use “cookies,” and we obtain certain types of information when your web browser accesses SansBug.com. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol (“IP”) address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call our 877 number.
Information Provided by Third Parties . We may obtain certain information of customers from third parties. This may include updated delivery or address information from carriers, information from third party merchants we share business relationships with and information (including name and email addresses) of possible referrals from customers.
How Do We Use the Information We Collect and Do We Share the Information We Receive?
Information about our customers is an important part of our business. We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. We share customer information with third parties only as follows:
Referrer/Referees. In order for you to get credit for a referral who buys from Hakuna Matata Tents, the person whom you refer must enter your email address or a unique password that identifies you as the referrer. If you were referred to Hakuna Matata Tents by an existing customer, that customer may be notified each time your order qualifies him/her for a credit.
Merger/Sale: In the event that Hakuna Matata Tents, substantially all of its assets, or a line of business of Hakuna Matata Tents is acquired, individually identifying information of our members may be one of the assets sold in connection with that transaction, without notice to you or your consent. We will notify users of the website of such a change in ownership or transfer of assets by posting a notice on the website.
Bankruptcy. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used. Therefore, you should know that in such event, your personal information may be treated like any other asset of the Company, and sold, transferred or shared with third parties, or used in ways not contemplated or permitted hereunder, without notice to you or your consent.
How Secure Is the Personal Information You Collect?
We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account with Hakuna Matata Tents, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. Be sure to sign off when finished using a shared computer.
SansBug.com site contains links to other websites. We have no control over the content, policies or actions of these sites, even if you are offered services on those sites because you have established an account with Hakuna Matata Tents. We are not responsible for the privacy practices or the content of such websites.
You must be 18 years of age or older to become a member of Hakuna Matata Tents. We do not collect information from minors.
Changing Your Personal Information
You may review, change or correct your personally identifying information at any time by accessing your account information on the website or calling us. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we urge you to review your information regularly to ensure that it is correct and complete.
Conditions of Use, Notices, and Revisions